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Privacy Policy

Privacy Policy

Effective Date: 22-08-2025

At Ornate Iron Decor, accessible from https://ornateirondecor.com, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, billing and shipping address, email address, phone number, and payment details (processed securely through trusted payment gateways).

  • Account Information: If you create an account, we store your username, password (encrypted), and order history.

  • Order & Transaction Details: Products purchased, payment confirmations, and delivery information.

  • Technical Data: IP address, browser type, device information, and browsing behavior on our site (collected through cookies and analytics).

2. How We Use Your Information

We use the collected data to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, inquiries, or support requests.

  • Improve our website, product offerings, and customer experience.

  • Send promotional offers, newsletters, and updates (only if you opt-in).

  • Prevent fraudulent transactions and ensure website security.

3. Sharing of Information

We value your trust and do not sell or rent your personal information. However, we may share data with:

  • Payment Gateways (e.g., PayPal, Stripe, or other Canadian-approved processors) for secure transactions.

  • Shipping Providers to deliver your orders.

  • Service Providers assisting in website hosting, analytics, or marketing.

  • Legal Authorities if required by law or to protect our rights and safety.

4. Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences and shopping cart items.

  • Provide a smoother browsing experience.

  • Analyze traffic and site performance through tools like Google Analytics.

You can disable cookies through your browser settings, but certain features of the website may not function properly.

5. Data Protection & Security

We take security seriously and use industry-standard measures to protect your information, including:

  • SSL encryption for data transfer.

  • Secure payment gateways for processing transactions.

  • Limited access to personal data by authorized staff only.

6. Your Rights (Canadian Privacy Laws)

As a Canadian customer, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Withdraw consent for marketing communications.

  • Request deletion of your personal information (subject to legal or transactional obligations).

To exercise your rights, please contact us at order@ornateirondecor.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: order@ornateirondecor.com
📞 Phone: +1 365-882-2213
🏢 Address:136 Winges Rd Unit 6, Woodbridge, ON L4L 6C3, Canada